Terms of Use

Last updated: January 2026

These Terms of Use govern your access to and use of the website operated by Alunep Fitness Pty Ltd (ABN 83 947 261 408), owned by Marcus Whitfield, and your use of fitness services provided at 64 Upper Pitt St, Sydney NSW 2000. By accessing our website or using our services, you agree to be bound by these terms. If you do not agree, please do not use our website or facilities.

Website Use

The content on this website is provided for general information about Alunep Fitness services, pricing, schedules, and policies. While we endeavour to keep information accurate and current as of 2026, we do not warrant that all content is complete, error-free, or suitable for every individual circumstance. Website content does not constitute medical advice, and you should consult a qualified health professional before beginning any exercise programme.

You may not reproduce, distribute, modify, or create derivative works from website content without our prior written consent. Unauthorised use of our trademarks, logos, or branding is prohibited. You agree not to use the website for unlawful purposes, to transmit harmful code, or to attempt unauthorised access to our systems or member data.

Membership and Bookings

Membership enrolment and session bookings are subject to availability and acceptance by Alunep Fitness Pty Ltd. All members must complete a health screening questionnaire and agree to our facility rules before participating in training sessions. Membership fees, casual session rates, and pack pricing are displayed on our Services page and may be updated with reasonable notice posted at the studio and on our website.

Monthly memberships operate on a rolling basis and renew automatically unless cancelled with thirty days written notice. Casual sessions and multi-session packs are non-transferable unless explicitly stated otherwise. Introductory offers and promotional discounts are limited to eligible new members and cannot be combined unless specified in writing.

Cancellation and Refund Policy

Personal training sessions require at least twelve hours notice for cancellation or rescheduling without penalty. Group fitness and yoga classes require six hours notice. Late cancellations and no-shows may incur fees as described on our Services page. Refunds for unused sessions on prepaid packs are considered on a case-by-case basis and may be subject to administrative fees.

Membership cancellations take effect at the end of the current billing cycle following receipt of written notice. We do not provide refunds for partial months of membership unless required by applicable consumer protection legislation. Equipment malfunctions or instructor unavailability may result in rescheduled sessions or account credits at our discretion.

Health and Safety

Participation in physical exercise involves inherent risks including muscle strain, cardiovascular events, and injury from equipment use. By using our facilities, you acknowledge these risks and confirm that you are physically able to participate or have obtained clearance from a medical professional. You agree to follow coach instructions, use equipment properly, and report any pain, dizziness, or equipment defects immediately.

Alunep Fitness Pty Ltd maintains public liability insurance and requires staff to hold current first aid certifications. Members must wear appropriate footwear and attire. Food and glass containers are not permitted on the training floor. We reserve the right to suspend or terminate membership for behaviour that endangers yourself or others.

Liability Limitation

To the maximum extent permitted by Australian law, Alunep Fitness Pty Ltd, its owner, employees, and contractors shall not be liable for any indirect, incidental, or consequential damages arising from use of our website or services. Our total liability for any claim shall not exceed the fees paid by you for the specific service giving rise to the claim during the twelve months preceding the incident.

Nothing in these terms excludes, restricts, or modifies any consumer guarantee under the Australian Consumer Law that cannot be lawfully excluded. Where liability cannot be excluded, it is limited to re-supply of services or refund of fees at our option.

Intellectual Property

All website content, training programmes, logos, and marketing materials are the intellectual property of Alunep Fitness Pty Ltd or its licensors. Members may not record, reproduce, or distribute coaching content without permission. Personal photography in public areas is permitted for non-commercial use provided it does not disrupt other members.

Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we handle personal information. By using our services, you consent to the collection and use of information as described in that policy.

Governing Law

These Terms of Use are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales. If any provision of these terms is found unenforceable, the remaining provisions continue in full effect.

Contact

For questions about these Terms of Use, contact Alunep Fitness Pty Ltd, Owner: Marcus Whitfield, 64 Upper Pitt St, Sydney NSW 2000, email alunep@hotmail.com, phone +61299222168.